Hi C
Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is
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My full name is showing, how can I stop it?
I can't tell you why it was a new claim and not a review. I suspect it was just an error but you won't know without asking.
There is nothing sinister in being offered a home visit. If they are offered when a claimant hasn't asked it is generally because they believe it would be more comfortable for the claimant to be in their own home.
BIS
