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Unexpected phone call from DWP b4 tribunal
- MicheleB9
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5 years 8 months ago #243565 by MicheleB9
Unexpected phone call from DWP b4 tribunal was created by MicheleB9
Had an unexpected call just now from the DWP. We have asked for a tribunal to consider our son's PIP refusal. The call was to ask if we were submitting any further evidence so that the DWP could see it before the tribunal and possibly change their minds. Sounds lovely but the call was hectoring, argumentative and stressful. Basically bullying and stating how the reports would stand and the tribunal would not change their mind based on what I had told the DWP caller.
Has anyone else had this experience? What should I have done and what should I do next?
Has anyone else had this experience? What should I have done and what should I do next?
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- Gordon
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5 years 8 months ago #243579 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Unexpected phone call from DWP b4 tribunal
Michele
It's unusual for the DWP to still carry out these bullying tactics but it does still happen as you have found our.
You can make a complaint to the DWP but outgoing calls are not normally recorded so it might end up being your word against theirs.
Complaining to the DWP
As to the appeal, you don't need to do anything additional, the DWP will be automatically sent a copy of any testimony and evidence that you submit by the Tribunal Service.
The TS is independent of the DWP and your Tribunal panel will make its Decision based on all of the evidence before them and your testimony on the day,
Gordon
It's unusual for the DWP to still carry out these bullying tactics but it does still happen as you have found our.
You can make a complaint to the DWP but outgoing calls are not normally recorded so it might end up being your word against theirs.
Complaining to the DWP
As to the appeal, you don't need to do anything additional, the DWP will be automatically sent a copy of any testimony and evidence that you submit by the Tribunal Service.
The TS is independent of the DWP and your Tribunal panel will make its Decision based on all of the evidence before them and your testimony on the day,
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: MicheleB9
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