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Recording a phone PIP assessment?
- Rainbownut
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5 years 2 months ago #246019 by Rainbownut
Recording a phone PIP assessment? was created by Rainbownut
Hi,
I’m new here.
DWP received my first PIP claim this morning. I was planning on asking to record my face to face, but just wondered if anyone knows where we stand with recording a phone assessment now?
I sent 17 typed pages answering the questions on the form & 65 pages of extra evidence (I have over 6 diagnosis, so quite a few diagnosis letters & reports, plus diary & statements etc) so mildly hoping they might just do a paper based one, but want to be prepared for a phone call!
Thanks in advance ☺️
I’m new here.
DWP received my first PIP claim this morning. I was planning on asking to record my face to face, but just wondered if anyone knows where we stand with recording a phone assessment now?
I sent 17 typed pages answering the questions on the form & 65 pages of extra evidence (I have over 6 diagnosis, so quite a few diagnosis letters & reports, plus diary & statements etc) so mildly hoping they might just do a paper based one, but want to be prepared for a phone call!
Thanks in advance ☺️
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- BIS
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5 years 2 months ago #246030 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Recording a phone PIP assessment?
Hi Lisa
This is a unique situation. If you're in your own home, no one can stop you from recording the conversation. However, I would ring the DWP and ask them beforehand as they do not like covert recordings - so if you needed to use it later, they may not accept it.
BIS
This is a unique situation. If you're in your own home, no one can stop you from recording the conversation. However, I would ring the DWP and ask them beforehand as they do not like covert recordings - so if you needed to use it later, they may not accept it.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Gary
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5 years 2 months ago #246047 by Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gary on topic Recording a phone PIP assessment?
Hi Laura
We have a very substantial guide on the PIP process and it will walk you through every step.
You can either download it - it is very large (93 pages)
www.benefitsandwork.co.uk/help-for-claimants/pip
or you can read each section of the same guide online in separate parts.
www.benefitsandwork.co.uk/help-for-claim...pip/pip-claims-guide
Have a look at page 14 from our guides: Telephone assessments.
Gary
We have a very substantial guide on the PIP process and it will walk you through every step.
You can either download it - it is very large (93 pages)
www.benefitsandwork.co.uk/help-for-claimants/pip
or you can read each section of the same guide online in separate parts.
www.benefitsandwork.co.uk/help-for-claim...pip/pip-claims-guide
Have a look at page 14 from our guides: Telephone assessments.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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