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Re pips capita telephone interview

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5 years 2 months ago #246512 by annfee123
Re pips capita telephone interview was created by annfee123
Hi my partner had been getting dla for 8 years and moved to pips 3 years ago his claim is up in August this year and he got a renewal form basically asking had anything changed since his last face to face assessment. As he has recently been diagnosed with copd I put it on his form .He was scheduled to go for a face to face last week but was cancelled. On Friday past he got a phone call from capita arranging a telephone interview for next week .Has anyone any information on how this is conducted and what questions he is likely to be asked x

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5 years 2 months ago #246515 by latetrain
Replied by latetrain on topic Re pips capita telephone interview
Hi Ann Fee

I have not seen any traffic on the forum with regards to your query, I would assume that the questions would not have changed.

We have produced a new PIP guide version 35 dated 24th March 2020, questions that you maybe asked are on page 78. www.benefitsandwork.co.uk/help-for-claim...r-medical-assessment

We have a very substantial guide on the PIP process and it will walk you through every step. You can download it - it is very large (97 pages)
www.benefitsandwork.co.uk/help-for-claimants/pip

Stay Safe

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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