Hi Folks, My son was expecting to have a telephone assessment for his PIP claim today. Yesterday they contacted him to confirm the call today. He waited 5 hours and no call came. He then spent the rest of the day trying to contact the DWP with no success. Every time he rang he got disconnected after a short message. Should he just keep trying to ring the DWP? I am concerned as he has serious mental health problems and he may just give up in despair if he has another day like this.
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