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PIP MR Letter delayed

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4 years 11 months ago #247772 by Joey123
PIP MR Letter delayed was created by Joey123
Hi there. I sent of my PIP MR letter on 05/05/20 special delivery to reach DWP by next day 1pm however I just checked the status of my letter on 08/05/20 and it says it is still in their system. Now the monthly deadline is 11/05/20. Now i'm worried that it may arrive late due to the delays with Coronavirus. Should i worry? What should i do? Btw i do have proof of postage.
Many thanks for your help
KInd regards
Joey.

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4 years 11 months ago #247777 by Gary
Replied by Gary on topic PIP MR Letter delayed
Hi Joey123

The first thing I would do is check on line that it has been delivered and then follow up with a call to DWP just to get it confirmed that they have received it.

We are hearing on this forum delays in DWP registering forms on their system, but for peace of mind call DWP and ask them, also let them know that you can confirm Royal Mail had delivered it, they may ask you for the RD number.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 11 months ago #247779 by furrypusscat
Replied by furrypusscat on topic PIP MR Letter delayed
Hello Joey123,
I think what you are saying is that when you check the postal tracking service, it is saying that it is still in the postal system.
This happened to me with my letter to DWP. I complained to the post office, it appears they are not asking for signatures due to the coronavirus which while I can understand this, when you pay extra for the service you need to be able to see proof of postage.
I rang DWP and they confirmed they had received my letter so I would start with them. It may well have been delivered.
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