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Severe to profound hearing loss

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4 years 10 months ago #248458 by Debbe
Severe to profound hearing loss was created by Debbe
Hi I have put in a claim for PIP as I have a severe/ profound hearing loss and also a balance disorder that together cause severe functional problems.
I rely heavily on lip reading, however the latest government guidance published says it’s mandatory for all staff patients and hospital visitors to wear a mask. I already find my job as a nurse very difficult and now it is going to be impossible. Will the assessor take this into consideration or do I need to send additional information. Will this make the process more drawn out?
Many thanks.

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4 years 10 months ago #248477 by Gary
Replied by Gary on topic Severe to profound hearing loss
Hi Debbe

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is

Welcome to Benefits and Work

The first thing I would say, in your PIP claim have you fully explained how you condition affects you day to day and did you send in supporting documents in regards to hearing loss and balance disorder.

We have very good guides in the members only section which has recently been updated 29th May 2020, 106 pages long.

In answer to your question, the assessors have to make reasonable adjustments, I am not sure how they will deal with someone who has severe hearing loss, members on this forum may be able to help with your question. You need to send in as much relevant supporting documents as you have to help you with your claim, including supporting letters from family and friends if they provide you with support.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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4 years 10 months ago #248479 by Debbe
Replied by Debbe on topic Severe to profound hearing loss
Hi Gary, thank you for your reply.

Yes I sent 36 pages of supporting evidence from the health professionals I am under and 16 pages of additional information.
I was just wondering about the new guidance that states mandatory face masks have to be worn in hospitals and as I work in a hospital will be unable to communicate due to my reliance on lip reading. Does this needed to be pointed out to them?

Many thanks
Debbe

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4 years 10 months ago #248480 by Gordon
Replied by Gordon on topic Severe to profound hearing loss
Debbe

Assessors are told that lip reading is not considered an acceptable way to interpret verbal communication and so your ability to lip read or not or anything that stops you from lip reading such as the face masks that you mention should not be considered

The Communicating Verbally activity considers a claimant’s ability to communicate verbally with regard to expressive (conveying) communication and receptive (receiving and understanding) communication in one’s native language.

Gordon

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4 years 10 months ago #248484 by Debbe
Replied by Debbe on topic Severe to profound hearing loss
Thank you Gordon for your reply. I understand what the activity relates to and am unable to communicate reliably unless I am face to face in good light and on a one to one with no background noise. What I am trying to ask is now I will not be able to communicate as masks are to be worn whilst I am at work and as this is a change from my previous functional ability do I need to make them aware to give more clout to my claim?

Regards Debbe .

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4 years 10 months ago #248485 by Gordon
Replied by Gordon on topic Severe to profound hearing loss
Debbe

On the assumption that you do not know BSL, you have not mentioned it, then you should be arguing that you meet

e. Cannot express or understand verbal information at all even with communication support. 12 points.

The lip reading (and the masks) are a distraction that will undermine any argument that you meet this Descriptor.

Gordon

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