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4 years 10 months ago #248504 by Dave Morgan
ESA was created by Dave Morgan
Could anyone help please, I have a telephone assessment tomorrow which I have been told is mandatory, I have been in the ESA Support group for 5 years and back in November 2019 filled out a ESA50, I am 65 in 3 months time and health has deteriorated in this time, any help would be appreciated
Regards
Dave

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4 years 10 months ago #248517 by Gordon
Replied by Gordon on topic ESA
D

Have a look at our ESA Clain guide for an explanation of the criteria that you will need to meet to stay in the Support Group.

www.benefitsandwork.co.uk/help-for-claimants/esa1

You should mention any deterioration in your conditions and specifically any additional limitations that you have in completing the ESA activities. I would make a bullet list and keep it with your phone.

We have limited experience on ESA telephone assessments but we have had reports on a lot of PIP ones and there will be similarities in how the assessment will be done so I would also have a look at our PIP Claim guide there is a section on the assessments.

www.benefitsandwork.co.uk/help-for-claimants/pip

Gordon

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4 years 10 months ago #248554 by Dave Morgan
Replied by Dave Morgan on topic ESA
Thank you Gordon for sound advice, the idea of reading the ESA guide and PIP guide and make a bullet list makes things go far easier in the interview, it is strange the telephone interview is more stressful than the face to face, but following your advise it went well, they advise 10 to 12 weeks for an answer, and to be fair the lady apologised for such a long wait.
Regards
Dave

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4 years 10 months ago #248557 by BIS
Replied by BIS on topic ESA
Hi D

Glad to hear that you had a good experience with your telephone interview.

BIS

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