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PIP renewal timescale to hear anything from DWP 1 month 2 weeks ago #251807

Hi, Background: I am in my 40s. I transferred from DLA to PIP about 2.5 years ago so this is my first PIP renewal.
When transferring to PIP my award went up from middle rate care and lower mobility to enhanced for both - (my health and ablity to do things had decreased) the only disappointing thing was my award length -~ in the past my last 2 DLA awards had been for 5 years each time, this time I received the decision dated April 18 for an award from May 30th 18 to 8th October 20 - so 2.5 years.

For my first PIP assessment, I had an at home assessment and apart from the length of time he recommended until my next review there was not much I could be unhappy with (well one area), but I was happy with the award.

My award was due to end 8th October 2020, so I was expecting my renewal in April 20, then the pandemic hit so I hung fire ringing as they were extending awards.

In June I received my extension letter to extend my award to April 2021. In August I received my AR1 (dated 8th August) I used the guides to fill it in.

The day before the DWP had to have received my completed form, the post tracking said it hadn't arrived, so we rang just to be on the safe side.
The lady on the phone was very helpful and extended the return date. She also said that if we see that it had arrived and not received a text by a day or two later to ring (she checked the number).
It arrived the next day (so on the date they needed it by) this was Tuesday 8th September.

We did not get a text, so waited until the Friday and called again. This time a different lady acknowledged the receipt of the form, said it was logged in the system (and made a comment about all the additional pages). She also said not to worry because not everyone are getting texts (I can't remember the reason she gave for this, it was either the system or how the pandemic was affecting everything).

I haven't heard anything since, I understand everything going on right now, but does anyone have any idea on the time scales they are working on now?
Anyone else returned a renewal around the same time? If so what have you been informed of and when?

I probably would have felt a bit more at ease if I'd received a text, I'm just worried that the first thing I'm going to know about anything is when my money stops, because I've missed something. I don't know how many times I've received a letter after something happened - and that was before the pandemic.

I'm also concerned as today a withheld number hung up on answering, it's probably coincidence, but after going through these a few times (and the things that have gone wrong) it can make you a bit paranoid.
Thanks

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PIP renewal timescale to hear anything from DWP 1 month 2 weeks ago #251821

Hi Nic

Some people have received their decision within three weeks and some people have to wait up to ten weeks (and sometimes more) - I'm afraid it's the luck of the draw.

BIS
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PIP renewal timescale to hear anything from DWP 1 month 2 weeks ago #251848

  • traceytracey
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Hi Nic,

I sent my form March 17th. Then Covid hit so was given 6 month extension. Received form in May and returned it. Telephone assessment July 21st. Still not heard anything. I called them last week to be told that i should hear by end of October. My extended award ends 22nd November. So as Bis said can be anytime unfortunately. :)
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PIP renewal timescale to hear anything from DWP 1 month 2 weeks ago #251887

Hi nic

Dont worry, I have a very similar timeline as you.

My original award would have expired 27th September 2020 then got 6 month extension which changed my award expiry date to 27th March.

They sent out the form July 26th which I requested an extra few weeks to send back. They recieved my form on 8th September and heard nothing since then, I called them and they confirmed they have recieved it. Just a waiting game now, terribly anxious. I pray to got i dont need an assessment but have to wait and see. Good luck with yours, all the best.
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PIP renewal timescale to hear anything from DWP 1 month 1 week ago #252058

Thank you everyone and best of luck :)

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PIP renewal timescale to hear anything from DWP 1 month 2 days ago #252449

Don't know if this helps anyone, but I finally received a text on the 20th October "Thanks for sending us your 'How your disability affects you' form. We may need you to attend a consultation with a health professional before we make our decision. We'll contact you again if we do. Please call us if any of the details you gave us have changed."

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