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Did they receive it?

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Calamitysue
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3 years 6 months ago #252450 by Calamitysue

Did they receive it? was created by Calamitysue

Hello,
Does anyone know if I’m meant to receive written confirmation to say that my claim/reassessment was received please?
I have proof of postage but I’m now stressing as I’ve not received anything and I’m sure I have in the past.

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BIS
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3 years 6 months ago #252468 by BIS

Replied by BIS on topic Did they receive it?

Hi Calamitsue

If you gave the DWP a mobile number you will normally receive a text message saying it was received. If you only gave them a landline, you will not receive written confirmation. You can always ring and check.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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nicmcc
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3 years 5 months ago #252600 by nicmcc

Replied by nicmcc on topic Did they receive it?

I would give them a ring (make a note of when you rang and who you spoke to). My acknowledgement text took exactly 6 weeks!

I did signed for post and phoned them (I was told that not everyone was getting texts? This was on my 2nd time calling).
My form was received on the 8th of September, I did not receive an acknowledgement text until the 20th of October.

The following user(s) said Thank You: BIS

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