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Mandatory Reconsideration Advice please

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3 years 4 months ago #254106 by Ghirl#1
I also submitted a request for a MR on 26/11/20. I have confirmation it was signed for on 30/11/20. Do they text to confirm receipt, in the same way they do for original applications? I seem to recall receiving a text confirming receipt of the original application was very quick, hence some anxiety around not having received a text about this yet.

My question is: As I have not received a text, does anyone know how long should I wait before calling to confirm they received and recorded the MR request? :S

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3 years 4 months ago #254108 by Gary
Replied by Gary on topic Mandatory Reconsideration Advice please
Hi Ghirl#1

I've moved your post to its own topic, we ask members not to post their questions in other member's topics as it can lead to the wrong advice being given or taken.

I am not sure if a text is sent out on receipt of a MR application, I am not aware of one being sent. If you have confirmation that your package was signed for, then I would contact DWP now to see if it has been up loaded on their system, this is where the delay usually happens as it can take a while due to the backlog.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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3 years 4 months ago #254278 by suz
Replied by suz on topic Mandatory Reconsideration Advice please
My husband got a text at this stage 7 days after we sent the MR next day delivery
Hope this helps
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3 years 4 months ago #254459 by Ragnar
Replied by Ragnar on topic Mandatory Reconsideration Advice please
I've been waiting 3 weeks from I sent my MR in good luck.
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3 years 4 months ago #254470 by Ghirl#1
Replied by Ghirl#1 on topic Mandatory Reconsideration Advice please
I forgot to update this. I called PIP on 09/12/20 to confirm they had received the MR. I as told by my MR had been misdirected to the "wrong" allocation queue on the system! :S The man I spoke to asked me to hold on while he moved it into the "correct" queue. While I was waiting, the text confirming receipt arrived.

Based on that experience, I would suggest if anyone hasn't had a confirmation of receipt text within a few days, it might be worth giving them a call just to make sure it's not in the "wrong" queue!
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3 years 3 months ago #254494 by Ragnar
Replied by Ragnar on topic Mandatory Reconsideration Advice please
Hi Ghirl#1 any word on your MR? I got word on 7th January there never got it same b's now for a appeal. Hope you have better luck than me. stay safe

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