Hi, personally I get the impression you got one who was 'hedging' with the other comments she made. I'd be tempted to call again, sweetly checking that the first one actually put your request through, and when you can expect it. By delaying you getting it she could be deliberately spoiling your chances of challenging it in time before the decision gets made. If another attempt at fobbing off is made, either accidentally end the call and try again, or maybe push that waiting is making you anxious and ask the agent to add this fact to the notes. Jot down times, names as best you can, just in case. Hope you do not have to wait long, Denby
We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.
