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PIP assessment but I had an extension until Dec 20

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4 years 6 months ago #260523 by Alicia
Hi, I received a letter in 2020 that my PIP had been extended until Dec 2021. Now I have had to complete a review and have a telephone assessment for this Friday 18 June which I'm absolutely dreading and so anxious about. Can I refuse when they phone as I have the letter saying my PIP was extended? If not, where is there any advice on how to answer their questions. Thanks
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4 years 6 months ago #260530 by latetrain
Hi Alicia

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.

Welcome to Benefits and Work .

No you cannot refuse if you do then it would be classed as a no show and your claim could stop.

If you have a look at our PIP guide at the link below you will see that there are 9 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.

www.benefitsandwork.co.uk/help-for-claimants

- Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, tick them as you cover them during the assessment.
- have paper and pens to hand to make any notes such as the assessors name, date, time
- make sure you are seated in a comfortable chair, you are going to be there a while and at table to make notes
- if you can't hear or understand what is being asked then ask them to repeat the question
- don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Don't forget to contact DWP 48 hours after the assessment and ask for a copy of the assessors report called PA4.

If you have any further questions, please come back to the forum

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Alicia
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