I have been in the WRAG Group since 2016 but due to my conditions becoming worse, I applied for an ESA Review on 30 March 2022. I received a medical on 30 December 2022, and received a letter confirming my benefits rise in April, and it states that I am now in the Support Group. I have not received any correspondence regarding the medical and an entitlement letter, but on telephoning ESA I have been informed I am not owed any monies, because I did not lose out. Is this correct?