Hi, I've just done the migration to UC as I got my letter the other day. I put in my housing costs and have today received a notification that they cannot pay my housing costs!
I believe it's because I get a rent increase in January, so put the higher amount in for my costs as my next rent payment will be for the increased amount. However all I've got is a message from someone saying to resubmit my costs on the 1st January, and another notification below stating that my housing costs cannot be paid.
And now I check and see that someone has changed my housing costs to nothing! What is going on, how are they allowed to do this? I have resubmitted my proofs and hope they accept them, but if they don't, what can I do?
