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UC blocked my money

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1 day 16 hours ago #303796 by Eleanor_Rigby
UC blocked my money was created by Eleanor_Rigby
Hi, I received a message from UC a few weeks ago telling me to update my middle name to match their records. I did it yesterday and I received a journal message today saying they have blocked my money until I attend a face to face appointment next week with evidence of my name change.

My name hasn’t even changed, I only added my middle name! I also have no ID or documents with my middle name.

I told them I couldn’t attend as I have complex needs including Autism but they have doubled down and said I have to attend in person. I’m unable to go to unfamiliar places with or without someone with me. What are my rights regarding this situation?

This is making me seriously unwell now.

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19 hours 7 minutes ago #303824 by David
Replied by David on topic UC blocked my money
Hi Eleanor_Rigby

The alternative option that the DWP offer is a Home Visit from one of the Visiting Team

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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15 hours 15 minutes ago #303859 by Eleanor_Rigby
Replied by Eleanor_Rigby on topic UC blocked my money
I sent them another message earlier further explaining why I can’t attend but haven’t heard back yet. I’ll see what they say and then request a home visit.

Thank you.
The following user(s) said Thank You: David

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