UPDATE: Just had ESA>UC Home Visit, seemed to go OK

Hi Dellilah

Eligibility for Support Visits to claim Benefits: www.gov.uk/support-visit-benefit-claim

As a rule, you would need to meet the eligibility criteria to get a visit arranged outside the usual departments. Eligibility

A visit can be arranged for you if you need extra help to claim benefits, for example because you:

~ have complex needs
~ are disabled
~ are a vulnerable young person making a claim for the first time
~ have nobody else to support you
~ cannot claim benefits in any other way

DWP will also arrange a support visit if someone you know is applying to become your appointee to help you manage your benefits.

What if another person is applying to become your appointee (e.g. to help you manage your benefits)? If so, the Department for Work and Pensions (DWP) can also arrange this kind of support visit.

Gary

Hi Dellilah

You can find out what the government means by complex needs here - there is not an exhaustive list and it will be up to the interpretation of the case managers.

www.gov.uk/government/publications/work-...support-requirements

BIS