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UC migration by phone (not online)

  • Fulci Lives!
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2 days 22 hours ago #306047 by Fulci Lives!
UC migration by phone (not online) was created by Fulci Lives!
I believe if you complete the migration application over the phone with the DWP you don’t have access to your journal, and so have to correspond with your work coach by telephone or job centre appointments. Is this correct? Also, if you have no access to an online journal, would that be a problem/hassle in the long run? Finally, is it possible to convert to online access afterwards? Hope that all makes sense. Thanks in advance.

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2 days 20 hours ago #306055 by David
Replied by David on topic UC migration by phone (not online)
Hi Fulci Lives!

Yes you can convert from telephone only UC to digital subsequently.

If you have a telephone claim they should post you out statements.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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  • Fulci Lives!
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2 days 18 hours ago #306063 by Fulci Lives!
Replied by Fulci Lives! on topic UC migration by phone (not online)
Thank you for your reply.
I’m unsure whether to complete my migration over the phone or online.
I just want to get it all done with as little hassle as possible. (IF that’s even possible!)
I’m stressing out about the whole process to be honest.

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2 days 3 hours ago #306086 by David
Replied by David on topic UC migration by phone (not online)
Hi Fulci Lives!

Why don't you give Citizens Advice Help to Claim a phone call. Their number is on page 2 of your Managed Migration letter. Here is a recommendation from Forum member VIA.....

www.benefitsandwork.co.uk/kunena/10-dla-...aged-migration-to-uc

Let me know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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