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UC said going to ring me. is it a trick to pretend i done migration over phone.

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3 weeks 5 days ago #306065 by Colin
ive had the migration notice. 2weeks left. not done it yet.

they sent me text yesterday that they are gona ring me.

i never gave them any number as not even done the migration.

ive not seen anywhere that this happens.

any ideas, thanks.

i trust them not.
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3 weeks 5 days ago #306073 by David
Hi tip

I would phone the Help to Claim service and their phone number is on page 2 of your Managed Migration letter. They have a contract with the DWP to assist people in dealing with UC Migration.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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2 weeks 6 days ago #306469 by aaajayne
My neighbour had the same as she didnt have long left till the cut off date.she had the text-then another to say they woud ring her,but she submitted the form the day later n nobody has rang her since
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2 weeks 6 days ago #306483 by VIA
Hello Colin,
I remember getting that text too and they did call me.
I explained the reasons why I had difficulties doing the migration by the deadline and the caller gave me an extension.
The following month I wish I was looking out for a similar text, but never got one. I had to call them and luckily I was given another extension but I have very good medical evidence of the urgent health problems I was facing.
Hope it helps!

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