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ESA to us managed migration

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13 hours 41 minutes ago #306397 by Gail
ESA to us managed migration was created by Gail
I believe I am physically disabled with a speech impediment I would be able to get a complex case worker would they help. E make an online claim as using the phone would be difficult but I want to do it online as once set up it would be easier to use journal

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12 hours 59 minutes ago #306409 by David
Replied by David on topic ESA to us managed migration
Hi Gail

Are you saying you would like a home visit from one of the DWP Visiting Team ?

David

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6 hours 6 minutes ago #306447 by Gail
Replied by Gail on topic ESA to us managed migration
I need help making online claim I’m worried if I try myself I’ll make a mess I want to do it online as I have speech impediment and find using the telephone difficult

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5 hours 59 minutes ago #306448 by David
Replied by David on topic ESA to us managed migration
Hi Gail

You can use the Citizens Advice Help to Claim Text Relay service--

If you can't hear or speak on the phone
You can use our text relay or British Sign Language (BSL) video call service to speak with us about your Universal Credit application.

Use our text relay service
You can type what you want to say:

Relay UK (England): 18001 then 0800 144 8 444

Relay UK (Scotland): 18001 then 0800 023 2581

Relay UK (Wales): 18001 then 08000 241 220

You can use Relay UK with an app or a textphone. There’s no extra charge to use it.

Find out how to use Relay UK on the Relay UK website.

Here is a recommendation from a Forum member VIA about Help to Claim--
www.benefitsandwork.co.uk/kunena/10-dla-...aged-migration-to-uc

Let me know how you get on.
David

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