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I haven't received my benefit payment
- Jackie
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3 weeks 1 day ago #306543 by Jackie
I haven't received my benefit payment was created by Jackie
Hi,
I checked my bank account this morning and my ESA had not been paid in. I haven't had this happen before and I've been claiming it for 10 years. I haven't had any review forms or anything like that. I did try to ring DWP, but i was waiting so long I gave up. What is the best time to ring and have you heard of this happening before? Thanks.
I checked my bank account this morning and my ESA had not been paid in. I haven't had this happen before and I've been claiming it for 10 years. I haven't had any review forms or anything like that. I did try to ring DWP, but i was waiting so long I gave up. What is the best time to ring and have you heard of this happening before? Thanks.
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3 weeks 1 day ago #306554 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic I haven't received my benefit payment
Hi Jackie
Yes this does happen for all sorts of reasons.
The best times to phone are between 9 and 12 and 14:00 and 15:00.
David
Yes this does happen for all sorts of reasons.
The best times to phone are between 9 and 12 and 14:00 and 15:00.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Jackie
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3 weeks 18 hours ago #306592 by Jackie
Replied by Jackie on topic I haven't received my benefit payment
Hi, thanks for replying. I rang them at 9.00 am and got through after about half an hour. It turns out it had been issued but hadn't gone through from their side, but it was sorted pretty quickly and I got my money this afternoon. So panic over.
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