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I haven't received my benefit payment

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16 hours 12 minutes ago #306543 by Jackie
Hi,

I checked my bank account this morning and my ESA had not been paid in. I haven't had this happen before and I've been claiming it for 10 years. I haven't had any review forms or anything like that. I did try to ring DWP, but i was waiting so long I gave up. What is the best time to ring and have you heard of this happening before? Thanks.

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6 hours 24 minutes ago #306554 by David
Replied by David on topic I haven't received my benefit payment
Hi Jackie

Yes this does happen for all sorts of reasons.
The best times to phone are between 9 and 12 and 14:00 and 15:00.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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