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DWP Text Message Re: PIP

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5 days 2 hours ago #307081 by rosalind2001
DWP Text Message Re: PIP was created by rosalind2001
Hi
I received a text message from the DWP stating that I have been awarded PIP and that a decision letter has been sent out in the post. It said to allow 2 weeks to receive the letter. This seems a long time, or is this the normal timeframe to send out award letters. I have been online and can see that you are not able to telephone the DWP as they do not disclose over the phone what your award is. Two weeks is a long time, but I am very grateful to have received an award.

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3 days 19 hours ago #307159 by BIS
Replied by BIS on topic DWP Text Message Re: PIP
Hi rosalind2001

I understand two weeks feels like a long time when you're waiting for a decision, but in terms of the DWP this is short! It is a common time frame.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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3 days 10 hours ago #307184 by Bud
Replied by Bud on topic DWP Text Message Re: PIP
They say they don’t as they don’t want you phoning up, but I’ve been told over the phone a few times.

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