Council Tax and PIP

Hi, I am a mental health support worker. I called Lambeth Council Tax to query an unexpected bill for my client - who is in receipt of ESA and PIP.

The staff member told me that from April 2025 legislation for council tax has changed. People on a low income will now only be entitled to 80% reduction in council tax. However, they will be exempt (and eligible for 100%) if they are in receipt of PIP. She said as my client's current PIP award expires on 6th October 2025, they have added that 20% liability to her bill.

Are mods or others aware of this change? It has taken me by surprise!