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In Sheltered Housing having trouble getting the housing element of UC

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4 days 9 hours ago #309095 by GREENleaf
I've just applied for UC as part of the managed migration from irESA, and the online application form said that as I am in sheltered housing I should apply to my local council for housing benefit. BUT . . . I talked to my local council yesterday here in Torquay, and they don't do housing benefit for sheltered housing 'independent living', only for supported housing (which includes care).
So, NEITHER UC OR MY LOCAL COUNCIL WILL GIVE ME BENEFITS TOWARDS MY RENT !!!!!!!!!!!!!!!!!
So, already I am emailing my MP, and am talking to CAB 'Help to Claim' again. I am already experiencing mental health distress.

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2 days 12 hours ago #309169 by David
Hi GREENleaf

This has happened due to the automatic routing of your UC claim because you ticked on the form Sheltered Housing when in fact your tenancy is actually Independent Living. You should do a change of circumstances on your UC account saying that you want to claim the UC Housing Element and for it to be backdated. If you are getting help from CItizens Advice Help to Claim I would check what they are doing first before taking the action I have advised.

Let me know how you get on

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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