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Not having a on line journal

1 day 13 hours ago #309184 by george

Not having a on line journal was created by george

Hi , has anyone on here not had a online journal but instead did all communication with DWP , job centre etc by phone ?
Many thanks.

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1 day 11 hours ago #309190 by David

Replied by David on topic Not having a on line journal

Hi george

Yes you can have a UC phone only claim without the UC online account and journal.

Here is the internal DWP guidance about phone claims via FOI request--
www.whatdotheyknow.com/request/uc_monthl...FOI%2042225.pdf.html

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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