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Universal credit application by telephone

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1 day 11 hours ago #309742 by george
Hi . I was wondering can U do a universal credit application over the phone ? What happens if they need documents ? How do they verify your identity?
I don't think I can manage a online journal either for various reasons , so it will be vua telephone for that too .

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1 day 9 hours ago #309745 by latetrain
Replied by latetrain on topic Universal credit application by telephone
Hi george

Yes, you can do a UC application by phone, contact Citizen Advice help to claim.

You can contact an adviser through their free Help to Claim phone service.

Advisers are available 8am to 6pm, Monday to Friday:

England: 0800 144 8 444
Scotland: 0800 023 2581
Wales: 08000 241 220

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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