It's been 20 days and My UC account now shows an update saying 'Your statement is now available,' and I'll be paid in about 5 days with the correct amount showing, but no mention of the housing element.
I've already provided proof of rent and address, and these are confirmed and accepted by them in my journal .
I got my last Housing Benefit on the same day I applied for UC, then the claim was automatically closed, and I later received 2 weeks' worth.
What should I do? I haven’t received any letters yet, just the online update
What usually happens in the social sector when you apply for UC, the DWP will contact the social landlord to verify the rent and any eligible service charges, if there is a difference between what the tenant states and what the landlord states can cause a delay.
We would advise you to contact UC if there is no Housing Element in your UC award.
Gary
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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