I'm migrating from ESA and Housing Benefit to UC.
It's been 20 days and My UC account now shows an update saying 'Your statement is now available,' and I'll be paid in about 5 days with the correct amount showing, but no mention of the housing element.
I've already provided proof of rent and address, and these are confirmed and accepted by them in my journal .
I got my last Housing Benefit on the same day I applied for UC, then the claim was automatically closed, and I later received 2 weeks' worth.
What should I do? I haven’t received any letters yet, just the online update
