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DWP text message about making a claim for uc

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1 day 4 hours ago #310831 by Shirley
Hi
I started my online managed migration UC claim on the 7th November after receiving my letter telling me to move to UC. I managed to proved my identity online and except my commitments, but i received a text message from the DWP this morning, saying they will ring me to help make a claim for UC. I don't answer my phone due to phone anxiety and need my daughter with me. I have told them this on my journal and there is nothing to do in my to-do list, so do i need to take this call?

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4 hours 51 minutes ago #310845 by David
Hi Shirley

If you feel that you are unable to take the call then ignore it. The good thing about UC is that they can communicate with you via the Journal. You have informed them of your health condition and are checking on your To Do list.

Let me know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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