ESA support group to UC migration - transition payments reduced

Hi,

I'm really stressed out and in tears. I'm being migrated over to UC and despite being told by DWP there would be no changes to or interruption in my payments until my first UC payment due in December, I received today what is technically my penultimate ESA fortnight payment but £21 less than what I usually get.

Even more worryingly, the ESA automated phone system told me that my next (and last) ESA payment due in early December would be reduced again by over £22 from today's already reduced payment.

Essentially, between a fortnight ago and early December, they'll have reduced my fortnightly payment by over £43.

Contacted Citizens Advice UC chat, told me to contact local CA. They're beyond rubbish so no.

Contacted the council's so-called income team, the guy just speculated with "maybe this and maybe that" which quite obviously didn't apply to my case. So pointless.

Contacted ESA phoneline, told me it's UC.

Contacted UC, they can't see my payments so can't tell me why they've been reduced because technically this is still ESA.

I'm being bounced around: "it's not us, call so and so".

I've never claimed PIP because can't handle the stress. My ESA payment was barely enough as it was but we're talking about a reduction of almost £100 per month.

I have no support and there are no organisations around to provide practical help.

Any advice would be much appreciated.

Thank you.