× Members

PIP - downgraded at review - DWP arguments and awaiting tribunal

More
1 day 10 hours ago #312913 by Oak and Ivy
Hello everyone,

I'm new to the forum (but not to PIP!)

I wondered if you could give me some advice please, will try and make this as concise as possible but very tired so I hope it makes sense! I have had a PIP review in 2025, and already been through the MR stage, and have completed the form requesting a tribunal. DWP have now sent me their arguments.

I was awarded Enhanced Care (13 points) and Mobility (12 points) via a home assessment in 2018, again via telephone assessment in 2021 however this review 2025 they have knocked me down by one point meaning I have Standard Care (11 points) and Enhanced Mobility (12 points). I am very grateful for this, however I should be entitled to the Enhanced care still as my condition has not changed and neither has my needs or level of support (sadly).

In the 2021 Health report they downgraded my points in a couple of areas however the Decision Maker overruled this, and gave me Enhanced Care still, awarding me 13 and 12 points again. In this recent 2025 review, the Healthcare professional awarded me the same as in the previous 2021 health report, and actually kept referring back to this report in her assessment.

I have lost points on the Dressing and Undressing descriptor (scoring 2 points instead of the usual 4) but in the MR I asked them to relook at the Washing and Bathing descriptor too, on the same basis that lifting my hands above my head makes me dizzy, and also needing to be seated or laid down whilst trying to dress. Not to mention the effects of the exertion and needing to rest before and afterwards for a significant time.

DWP bundle sent to me following tribunal request
They have included both applications and assessment reports from 2021 and 2025. In the log, they have included the Decision Makers system note from 2021, where he overrode the health assessment scoring. "I have looked at the previous decision and the decision is correct (2018). This is because although the customer reports no difficulties with her hands, she has POTS and lifting her arms makes her dizzy, standing for more than a few seconds makes her dizzy, any activity makes her feel fatigued and she has to rest afterwards. Although she states that she is able to dress herself, she needs to rest afterwards."

DWP arguments to the tribunal

1) "The Health professionals medical report dated 24/7/2025 is more up to date and considered ability on the majority of days not exacerbation of her condition,"
2) Previous decision; "Lifting her arms makes her dizzy" Decision under appeal "Able to put on upper/lower body clothing."
3) A chair is not an aid (In the original award letter they said that using a chair mitigates any dizziness caused by dressing.) UT CPIP/3369/2015 quoted.

They keep referring to medical evidence supporting this, but what they are referring to is the assessors report, not information I have sent in such as letters from my cardiologist/ME clinic team. I do not have any evidence that goes into specific detail about dressing and washing but I had recently seen the ME clinic for 18 months and the letter I included said I sadly was severe and had showed no improvement.

a) I feel their argument is ignoring the reliability argument and to an acceptable standard and the period of rest afterwards. I had explained that although about 4-5 days a week I do dress, I have to do it when I feel I am able I don't however have a set morning routine and that it is a huge exertion for me and causes symptoms and needing a long period of rest. I also explained I wore loose clothing and elasticated leggings.

b) In the MR I also asked them to look at the washing and bathing descriptor as I scored 3/8 (needs assistance getting in or out of a shower) where I feel I should have scored 4 points as washing hair etc has a huge effect on me and exacerbates symptoms. I also need a significant time resting, and the heat causes a lot of POTS symptoms including breathlessness. In the Tribunal request I also asked them to consider other descriptors like managing treatments and preparing food, as I scored 0 and 4 on these and feel I should score 2 and 8 (Although I know the food they do not award highly on.) I did not challenge these previously as I had scored enough for the enhanced award and being so poorly it wasn't necessary at the time.

c) There is no evidence I have improved, only the assessors judgement, how do I argue this please?

d) Is this worth fighting for please? I am very nervous about completing a tribunal, and could I have some advice on what to include back to them following their arguments? Do I need to provide more evidence and if so what could that be? I have sent in several medical supporting letters with my PIP form at the first stage.

I am a little lost how to proceed with this and how to respond, thank you so much :)
Best wishes x

Please Log in or Create an account to join the conversation.

More
2 hours 43 minutes ago #312945 by BIS
Hi Oak and Ivy

Welcome to the forum.

I'm sorry to hear that your PIP has been downgraded and you weren't successful at getting the DWP to change their decision during the Mandatory Reconsideration process. Only 27% of claimants win their Mandatory Reconsiderations so you are not alone. I can't say whether you should make an appeal - that is something you will have to decide for yourself - but I can tell you that although the numbers are dropping, more than 60% of claimants win their appeals.

Appeals are challenging for all claimants. You can ask for a paper-based decision, but you have less chance of winning than if you turn up and meet the panel face-to-face. Also, the tribunal has the right to insist a claimant attends, even when a paper-based decision has been requested. We would always advise that, if possible, a claimant takes someone to the tribunal with them. There is always a doctor on the panel and a disability expert. Some people report having good experiences, and others less so. In my experience, they are generally far more understanding of the reality of people's conditions than most of the health professionals undertaking the assessments

In terms of adding evidence, it doesn't sound as if you need to. There are two bits that you could add if you don't have them but they are not necessary. One - is a letter from a family friend or relation who has witnessed your struggles and can talk to the specific PIP criteria, such as washing and dressing. As you said - you don't have any medical evidence that speaks specifically to your abilities in this area and let's face it - most people don't.

The second piece of evidence is keeping a diary for two weeks or a month. I know a couple of members have reported that made all the difference when they went to Tribunal as it painted a clear picture of their daily struggles for the panel. As I said you don't have to do this and the panel will not expect you to have one. There is a template you can use if you want to.

I agree with you that they appear to be ignoring the reliability criteria. I obviously don't know you, but the first thing I thought when reading your post is: how safe are you if you experience dizziness? That is going to affect your ability to prepare a meal, washing and dressing, meeting socially etc. You must do some of these things much more slowly than people without the condition. Wearing loose clothing is because of your condition, not a choice and speaks to the difficulties you have. I can't tell you exactly how to argue - but take each of the questions, and jot down what you believe they were ignoring and tie it back to the fact that your condition is "severe" and you have the medical evidence to show that. Don't worry about trying for the perfect answer. At the tribunal, you will be given the time to make your case.

Try to remember that the health professional was simply giving her 'opinion' and all you have to say is that you disagree with her. And this is why... You can say they ignored the length of time it takes you, the safety issues around your dizziness, the support you require, and the exhaustion you feel after undertaking an activity that is quite different from what someone without the condition would experience. You are the expert on your condition and know its impact even better than the medical team supporting you.

You can do this (if you want to). If you haven't already, look at the Guide to challenging a medical report and see if there is anything that you might have missed from your evidence that you want them to know.

Do come back and ask if you have any further questions and we will try to help.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

Moderators: latetrainBISCatherine12345ChrisDavidForum Moderator
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.