Live in London, but Serco handling my PIP claim?

Hi Jade

You could phone them and enquire otherwise this is the BenefitsandWork information:-

HAAS is part of the DWP. (Confusingly, HAAS was the name used solely by Maximus up until 6 September, when they carried out WCAs as CHDAUK). HAAS provides training, guidance and software for assessors. But the assessors themselves work for private sector companies. There are four companies involved in carrying out benefits assessments:

Maximus cover Northern England and Scotland (though PIP has been replaced by ADP in Scotland and is not part of the contract)
Capita cover the Midlands, Wales and Northern Ireland
Serco cover South West England and South Central England
Ingeus cover South East England, London and East Anglia

David