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TOPIC: why are the dwp taking so long to make a decision

Re:why are the dwp taking so long to make a decision 9 years 4 months ago #26424

  • Paul James
I was failed on the medical
Mine was due to the fact that DWP never received my IB50 paperwork ?

Have got tribunial hearing on the 17/09/2010

It has taken my case worker months to get all the medical evedance and has made me quite ill with all the stress

Will be glad once it all over and done with

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Re:why are the dwp taking so long to make a decision 9 years 4 months ago #26426

  • Val
If you have been awarded higher rate mobility then you should qualify for ESA on the basis you would score 15 points on this alone. :laugh:
In any event my understanding is that they have to pay you until the case is decided and if you appeal they have to pay you until the appeal is decided. :)
The reason they are so far behind is because they are so incompetent they do the same work over and over again because they failed to manage it properly the first time around. B)

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Re:why are the dwp taking so long to make a decision 9 years 4 months ago #26429

  • stephenjade
i got phone call from dwp askin why i hadn't gone for my medical appt. i told them i had and had got a copy of the report in front of me which they had sent to me on my request {something this website informed me u can do} and she apologised. I got a decision within 2 days and placed in support group.

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Re:why are the dwp taking so long to make a decision 9 years 4 months ago #26431

  • Catherine
That's ok Derek - i think the main thing is that we all agree that the current system is deeply unfair.

Much more weight should be given to the medical information and description of difficulties provided by a claimant and their own GP, specialists, support workers, carers etc.

It is totally unacceptable for someone to have to wait months and months for the result of a medical or for an appeal to be heard. I once had my IB reinstated after a second reconsideration with the support of my specialist and was spared the stress of a drawn out appeal.

Everybody should be assigned a caseworker who takes responsibility for co-ordinating the complex process and ensuring it is as painless as possible for people who are already battling with poor health and disabilities.

I also think that crisis management needs to be built into a system dealing with such a vulnerable section of society and some kind of fast-tracking needs to kick in if claimants present with obvious distress and deteriorating health at any stage in the process.

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Re:why are the dwp taking so long to make a decision 9 years 4 months ago #26448

  • baggsy
Hi there

I had my medical on 22.07.10 and have contacted DWP and was told that my claim has gone to the decision maker. I was also informed that my case must be "complicated" as normally benefit is stopped quite quickly. I have also sent them a copy of my DLA entitlement of higher rate mobility and lower rate of care as a result of a tribunal in July. It is ridiculous as it causes extra stress I have also a couple of days ago sent a recent sick not from my GP for six months. Who knows with DWP? Even the advisors state that it should have been dealt with by now.

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