LOST MED CERT !!

Derek, and to say the amount of money it must be costing the goverment, they are trying to cut back but to be honest all this is costing them far much more than paying our due benefits.

I now have to make my way to my Gp, my husband is having to leave work early as he is the one that drives me there just to fax a copy of my Med Cert, and then, he has to drive back to work, he is not happy at all with DWP. I just hope the loss of the certificate is a one off

Derek

Sent all my documents special delivery etc and had the same experience DWP claimed they never received my med certificate along with doctor report from hospital etc etc.

After 5 telephone calls they said send them all again but by fax to a number they provided. Faxed them from a high street stationers at considerable cost to me that I coul not really aford.

We should not have to pay for their incompetence!!

Ngiveup

I cannot understand why they would not accept me faxing the copy of my cert via another fax, it HAD to be via my doctors fax.

quietlightning wrote:

I cannot understand why they would not accept me faxing the copy of my cert via another fax, it HAD to be via my doctors fax.

Hi,

I think it is to reduce the chances of someone 'snowpaking' and changing the dates the certificate is valid for and faxing the 'amended' certificate in.

If it is faxed from the Doctors Surgery, the chances of this happening are reduced. Normally on the received fax, the name or at least the fax number of the premises where it is sent from is displayed, so they can check it came from a doctors surgery.

Pete

pete17971 wrote:

quietlightning wrote:

I cannot understand why they would not accept me faxing the copy of my cert via another fax, it HAD to be via my doctors fax.

Hi,

I think it is to reduce the chances of someone 'snowpaking' and changing the dates the certificate is valid for and faxing the 'amended' certificate in.

If it is faxed from the Doctors Surgery, the chances of this happening are reduced. Normally on the received fax, the name or at least the fax number of the premises where it is sent from is displayed, so they can check it came from a doctors surgery.

Pete

Pete, thanks for your explanation, very much appreciated

QL

Will your GP fax a copy if you phone and speak to him/her, rather than having to go to the surgery in person?