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TOPIC: Second ESA50 form arrived today!

Second ESA50 form arrived today! 7 years 8 months ago #78692

  • avalon
Hi all,

Having spent about a week filling in my first ESA50 form to get it back in time for 4/1/12 I have now received another blank ESA50 form with a request to fill it in and send it back by 10/2/12. Has this happened to anyone else and if so what did you do? Could anyone else advise me of the best way to handle this situation?

I do not want to ring them up as I do not trust them on telephone calls, so should I just return it and say I have already sent one in with its details of postage etc? Or should I return it with a copy of the ESA50 already submitted.

Fortunately I do have proof of postage of the original form as I sent it Special Delivery.

This happening to me also suggests that it is in a person's best interests to fill in the on line version of the ESA50 rather than do it in writing on the form they send. Imagine if I had to fill out another one and do all that writing again!! Fortunately I filled in the on line version so I can just download it and resend it if necessary.

Any help would be appreciated. :)

Many thanks,

Avalon

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Re: Second ESA50 form arrived today! 7 years 8 months ago #78695

Severe possibility they have crossed in the post considering the time of year.

Check your Special Delivery online and it will give you the date it was signed for, then phone DWP and tell them when it was signed for as it may be on the system by now.

Lisa

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Re:Second ESA50 form arrived today! 7 years 8 months ago #78696

  • bro58
avalon wrote:

Hi all,

Having spent about a week filling in my first ESA50 form to get it back in time for 4/1/12 I have now received another blank ESA50 form with a request to fill it in and send it back by 10/2/12. Has this happened to anyone else and if so what did you do? Could anyone else advise me of the best way to handle this situation?

I do not want to ring them up as I do not trust them on telephone calls, so should I just return it and say I have already sent one in with its details of postage etc? Or should I return it with a copy of the ESA50 already submitted.

Fortunately I do have proof of postage of the original form as I sent it Special Delivery.

This happening to me also suggests that it is in a person's best interests to fill in the on line version of the ESA50 rather than do it in writing on the form they send. Imagine if I had to fill out another one and do all that writing again!! Fortunately I filled in the on line version so I can just download it and resend it if necessary.

Any help would be appreciated. :)

Many thanks,

Avalon


Hi A,

There does seem to be an admin error here.

It may be advisable to contact ATOS / DWP regarding this error.

You could contact them by phone, but it would be advisable to back this up in writing, keep copy, and post by recorded delivery, you could include a copy of the proof of posting, and also copy of the original letter from ATOS that came with the first ESA50 containing the original deadline date of 4/1/12.

If you do not feel that this matter has been resolved in writing by the time of the second deadline, and you have copy of the original, it may be best to send the ESA50 in again with a covering letter.

See ATOS website here for contact details :

www.atoshealthcare.com/index.php?option=...ion&id=14&Itemid=288

bro58

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Last edit: by bro58.

Re: Second ESA50 form arrived today! 7 years 8 months ago #78698

  • bro58
lochlisa wrote:

Severe possibility they have crossed in the post considering the time of year.

Check your Special Delivery online and it will give you the date it was signed for, then phone DWP and tell them when it was signed for as it may be on the system by now.

Lisa


Hi L,

If ATOS do not receive an ESA50 by deadline, the claimant's file is returned to the DWP DM.

The DWP DM has to then decide whether the claimant has just cause / good reason, for not returning the ESA50 on time.

This can result in the claimant's benefit being stopped.

Therefore, it is not really a desirable situation to be in.

bro58

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Last edit: by bro58.

Re:Second ESA50 form arrived today! 7 years 8 months ago #78734

  • avalon
Hi all,

Many thanks for all the replies. Once again, because I suffer from anxiety your swift and well thought out answers have helped me to preserve my composure.

All the best,

Avalon

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