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How long do you give DWP to send SAR?

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12 years 9 months ago #90414 by ben202
Hi
I would like to know if possible the following please:

How long do you give DWP to send the evidence required when you have sent the SAR to them.

What happens next if the the DWP dont send the required evidence within this time.

Can you send a SAR at any time regarding evidence they supposed to have used on your claim.

Thankyou Gordon for your last reply to me!

Regards

:unsure:

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12 years 9 months ago #90424 by Gordon
Replied by Gordon on topic Re:How long do you give DWP to send SAR?
Sky

I believe the DWP have 40 calendar days to respond to a SAR or they need to explain why they have not returned the requested information.

If you are not satisfied with the response, then you can pursue the matter with the Information Commissioners office.

You can submit further SARs as necessary, but if the DWP believe they have already supplied the information then they are not required to do so again.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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12 years 9 months ago #90469 by ben202
Replied by ben202 on topic Re:How long do you give DWP to send SAR?
Thanks Gordon for your reply

If like you say the DWP have 40 calendar days to reply, and the DWP haven't replied to the SAR in this time limit, would it then be better to phone the DWP up or would it be better to put it in writing, or do both? along with a photo copy of the SAR i sent to them and a copy of the proof of posting i.e. recorded delivery, 40 caledar days ago.

The information commissioner office, have you any links to this organisation on the benefits and Work site, failing that would you be able to let me know how to contact them, and if i wasn't satisfied with the DWPs response would i mention the information commissioner in this letter/phone call? also have you any idea how i should lay the letter to the DWP out.

Thankyou Gordon :unsure:

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12 years 9 months ago #90472 by Gordon
Replied by Gordon on topic Re:How long do you give DWP to send SAR?
Sky

I would start with a phone call and then, as necessary, follow it up in writing.

Just Google "ico".

I am afraid we do not have any template letters for this type of request, but I would suggest you explain why you are writing to them, what you requested and when, and ask them for an explanation.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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