Delay in receiving back payments.

First of all a big thank you to B+W for your invaluable guides;8 weeks ago I won my appeal,WRAG to SG,I received confirmation of this from the tribunal people 4 days after the hearing.However I have not reeived any communication or back payment from the local benefit office.I phoned and spoke to a man there who did his best to get rid of me and said "there is a big queue and you must be in it"Can anyone tell me if this is the normal amount of time taken to process an appeal result? Thank you once again.

mrsdoyle wrote: First of all a big thank you to B+W for your invaluable guides;8 weeks ago I won my appeal,WRAG to SG,I received confirmation of this from the tribunal people 4 days after the hearing.However I have not reeived any communication or back payment from the local benefit office.I phoned and spoke to a man there who did his best to get rid of me and said "there is a big queue and you must be in it"Can anyone tell me if this is the normal amount of time taken to process an appeal result? Thank you once again.

Hi md,

Well done on winning your appeal, and thank you for the kind comments regarding B&W.

It is taking 8 weeks or longer for The DWP to update their systems with respect to a successful appeal, and to then pay any back payment of benefits owed.

You could try sending a copy of the Tribunal Decision Notice to the Benefits Office that deals with your ESA, with a covering letter.

Sending Documents to the DWP or ATOS

This "may" speed things up.

As a passing comment, as you have been in the WRAG, if the JCP, or a Works Programme Provider, still tries to insist that you have to attend WFI's or WRA, (as as happened with some of our other members) You should send them a copy of the Tribunal Decision Notice, and cite ESA Reg 54 (2) (b) to them :

"is not a member of the support group;"

From :

www.legislation.gov.uk/uksi/2008/794/regulation/54/made

You could even print it off, and include it.

bro58

Thank you bro58,thats stopped me panicking!

12 weeks and counting since my appeal was upheld - I have sent them a copy of the paperwork - phoning is a pain - my ESA for the work related avtivity group runs out in a couple of weeks - it should continue since I'm now in the support group, but I'm not holding out much hope - just a mess - can't face it at the moment

If you wish to do as Gordon has advised :

See :

Complaining to The DWP

Contacting your MP

bro58