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I am having difficulty making sense of Atos
- trybesty555
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11 years 11 months ago - 11 years 11 months ago #104405 by trybesty555
So fed up now. After contacting Atos Wednesday , being told 4 different things by 3 different people , I feel like giving up .
Yes, you did read the above right. One Atos person phoned me and asked me whom my GP was.. They had sent the form to an old GP ??
I phoned to check what the first one had said , to be told they had received the report/ form back form my GP
3 rd person told me ' they had not received the forms/report back , but not to worry they were using my support letter to make a decision
3rd person again told me No we do not have any reports back and we will not be using support letters.
Received a letter today cancelling my Medical tomorrow . Telling me they had received more information and I do not need to attend medical...... Phoned up to make sure and they have NOT received my Gp report and were only temporary cancelling it .
I just cant believe the past 3 days
I am having difficulty making sense of Atos was created by trybesty555

Yes, you did read the above right. One Atos person phoned me and asked me whom my GP was.. They had sent the form to an old GP ??
I phoned to check what the first one had said , to be told they had received the report/ form back form my GP
3 rd person told me ' they had not received the forms/report back , but not to worry they were using my support letter to make a decision
3rd person again told me No we do not have any reports back and we will not be using support letters.
Received a letter today cancelling my Medical tomorrow . Telling me they had received more information and I do not need to attend medical...... Phoned up to make sure and they have NOT received my Gp report and were only temporary cancelling it .
I just cant believe the past 3 days

Last edit: 11 years 11 months ago by Gordon.
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11 years 11 months ago - 11 years 11 months ago #104408 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic I am having difficulty making sense of Atos
trybesty555
To be honest, our experience of ATOS, in this context, is that they are quite professional, it is usually the DWP call centre staff who would have a problem at a brewery.
It might be worth you calling your GP's practice to see if a report has been completed.
Gordon
To be honest, our experience of ATOS, in this context, is that they are quite professional, it is usually the DWP call centre staff who would have a problem at a brewery.
It might be worth you calling your GP's practice to see if a report has been completed.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 11 years 11 months ago by Gordon.
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- trybesty555
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11 years 11 months ago #104412 by trybesty555
Replied by trybesty555 on topic I am having difficulty making sense of Atos
Hi Gordon
Unfortunately it was Atos , I have an email of apology and telling me that because I was given the wrong advice on 3 occasions I now have 1 person that will deal with me.
Re GP , I had to go there today as all this stress in getting to me ( he thinks I have Angina because of stress). He phoned me tonight to say the form had been faxed to him. He went through the form with me.
At least he is against me having to attend the medical on health grounds
Unfortunately it was Atos , I have an email of apology and telling me that because I was given the wrong advice on 3 occasions I now have 1 person that will deal with me.
Re GP , I had to go there today as all this stress in getting to me ( he thinks I have Angina because of stress). He phoned me tonight to say the form had been faxed to him. He went through the form with me.
At least he is against me having to attend the medical on health grounds
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