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DLA form refused, passed to PIP

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11 years 10 months ago - 11 years 10 months ago #106358 by jace
DLA form refused, passed to PIP was created by jace
Hi folks,

A friend telephoned to claim DLA on 13th May this year, the form was sent out with a return by date of 24th June. She filled it in and sent it off in good time for the deadline. She is now being told (in a phone call from DWP) that her form has been passed to the PIP unit, and she was given a number supposedly for that unit.

She called the number, but it had nothing to do with PIP.

Is this a correct or fair way to deal with her claim? Is there anything she should do to get her claim back on track? That form is not easy to fill in, it takes its toll of our emotions, our limited energy, it all seems awfully unfair to me.

Advice gratefully received. Thanks for all you do x
Last edit: 11 years 10 months ago by Gordon.

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11 years 10 months ago - 11 years 10 months ago #106363 by Gordon
Replied by Gordon on topic DLA form refused, passed to PIP

jace wrote: Hi folks,

A friend telephoned to claim DLA on 13th May this year, the form was sent out with a return by date of 24th June. She filled it in and sent it off in good time for the deadline. She is now being told (in a phone call from DWP) that her form has been passed to the PIP unit, and she was given a number supposedly for that unit.

She called the number, but it had nothing to do with PIP.

Is this a correct or fair way to deal with her claim? Is there anything she should do to get her claim back on track? That form is not easy to fill in, it takes its toll of our emotions, our limited energy, it all seems awfully unfair to me.

Advice gratefully received. Thanks for all you do x


It all depends whether they were in the trial area for PIP or not?

If they were then they were too late to make a new claim for DLA and should have made one for PIP.

If they were not in the trial area, then there is no reason why they should not have made a claim for DLA.

Either way they need to get back in touch with the DLA Unit in Blackpool

08457 123 456

To find out what is going on.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 11 years 10 months ago by Gordon.

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11 years 10 months ago #106371 by jace
Replied by jace on topic DLA form refused, passed to PIP
Thanks, Gordon, however I have since found out that the reason was she used an online DLA1 form, printed out, but did not include the first page of her paper form. Sorry to be wasting your time.

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