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ATOS Face to Face

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11 years 10 months ago - 11 years 10 months ago #106408 by DaPa
ATOS Face to Face was created by DaPa
If you cannot attend the medical on the given date can you request a change of date?

Do you have to give any reason?

What is the procedure to do so?


WD
Last edit: 11 years 10 months ago by Gordon.

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11 years 10 months ago #106411 by Gordon
Replied by Gordon on topic ATOS Face to Face

WeDesign wrote: If you cannot attend the medical on the given date can you request a change of date?

Do you have to give any reason?

What is the procedure to do so?


WD


It depends on the benefit, for ESA you can cancel once without fault, for DLA I am not aware of any limit, but would recommend that you stick to only one cancellation. Currently for PIP we are not sure of the situation as the agreed procedures between the DWP and the assessing agencies (ATOS and Capita), are not currently public.

You should be able to cancel over the phone, all of the appointment letters should have a telephone number on them.

As to your reasons for cancelling, I am not aware of a reason being required, but I would not cancel an appointment without having one.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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