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How is this possible? Gutted!
- ESA71
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11 years 10 months ago - 11 years 10 months ago #106674 by ESA71
How is this possible? Gutted! was created by ESA71
I posted my ESA50 plus pages of medical evidence last Friday at 1.35pm. I paid £6.95 for Special Delivery. The guy at the Post Office told me the form was guaranteed to be delivered by Monday (today) at 1pm.
I just tracked it online and it says:
"It's on its way
Your item with reference XXXXXX is currently progressing through our network.
Your item is currently progressing through our network for delivery.
To check your item's progress please come back later."
How is that possible when it's GUARANTEED next day delivery??? My form was already late (by arrangement with DWP). I'm devastated.
I just tracked it online and it says:
"It's on its way
Your item with reference XXXXXX is currently progressing through our network.
Your item is currently progressing through our network for delivery.
To check your item's progress please come back later."
How is that possible when it's GUARANTEED next day delivery??? My form was already late (by arrangement with DWP). I'm devastated.
Last edit: 11 years 10 months ago by Gordon.
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- slugsta
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11 years 10 months ago #106677 by slugsta
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by slugsta on topic How is this possible? Gutted!
I had a similar message twice when I sent something via recorded delivery. On both occasions I contacted Royal Mail and was told that the item had actually been delivered but the website not updated. Is it possible that a similar thing has happened to you?
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- Gordon
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11 years 10 months ago #106678 by Gordon
I would imagine it is due to the postal strike on Saturday.
There is nothing you can do about this until tomorrow, when it is likely to have been delivered. You have a proof of posting which should be enough to cover any problems with it being even later, hopefully it will not be an issue with either ATOS or the DWP.
As an aside, you might want to contact Royal Mail for compensation.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic How is this possible? Gutted!
ESA71 wrote: I posted my ESA50 plus pages of medical evidence last Friday at 1.35pm. I paid £6.95 for Special Delivery. The guy at the Post Office told me the form was guaranteed to be delivered by Monday (today) at 1pm.
I just tracked it online and it says:
"It's on its way
Your item with reference XXXXXX is currently progressing through our network.
Your item is currently progressing through our network for delivery.
To check your item's progress please come back later."
How is that possible when it's GUARANTEED next day delivery??? My form was already late (by arrangement with DWP). I'm devastated.
I would imagine it is due to the postal strike on Saturday.
There is nothing you can do about this until tomorrow, when it is likely to have been delivered. You have a proof of posting which should be enough to cover any problems with it being even later, hopefully it will not be an issue with either ATOS or the DWP.
As an aside, you might want to contact Royal Mail for compensation.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: ESA71
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- ESA71
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11 years 10 months ago #106680 by ESA71
Replied by ESA71 on topic How is this possible? Gutted!
The guy in the Post Office assured me Saturday's postal strike wouldn't affect Special Delivery stuff. But I guess he was wrong. Grrrrr. I'm so annoyed.
Oh well.
At least I've got my receipt.
Maybe it actually has already been delivered. I guess you never know.
Oh well.
At least I've got my receipt.
Maybe it actually has already been delivered. I guess you never know.
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- Gordon
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11 years 10 months ago #106682 by Gordon
They said that on a parcel I posted the day before the previous strike (20/06), and it did not arrive until the day after.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic How is this possible? Gutted!
ESA71 wrote: The guy in the Post Office assured me Saturday's postal strike wouldn't affect Special Delivery stuff. But I guess he was wrong. Grrrrr. I'm so annoyed.
Oh well.
At least I've got my receipt.
Maybe it actually has already been delivered. I guess you never know.
They said that on a parcel I posted the day before the previous strike (20/06), and it did not arrive until the day after.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- ESA71
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11 years 10 months ago - 11 years 10 months ago #106689 by ESA71
Was that parcel Special Delivery, Gordon?
Replied by ESA71 on topic How is this possible? Gutted!
Gordon wrote:
ESA71 wrote: The guy in the Post Office assured me Saturday's postal strike wouldn't affect Special Delivery stuff. But I guess he was wrong. Grrrrr. I'm so annoyed.
Oh well.
At least I've got my receipt.
Maybe it actually has already been delivered. I guess you never know.
They said that on a parcel I posted the day before the previous strike (20/06), and it did not arrive until the day after.
Gordon
Was that parcel Special Delivery, Gordon?
Last edit: 11 years 10 months ago by Gordon.
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