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Hi

I had a PIP review at the end of March 2025; it took the PIP people over 5 months to review my claim.... My Blue Badge ran out in May & my local council would not renew it because I had no evidence of any future awards! I finally received my award notice at the end of September 2025. I was scared to chase it up with the DWP as I was worried they would single me out and automatically deny me PIP. I sympathise with you, and I mean that; I had paranoid thoughts that they were watching me, monitoring me, all sorts of thoughts running through my head, perhaps they didn't believe me etc etc. Try not to worry! Easier said than done I know. PIP are receiving so many new claims, I don't think they can cope. Stay strong! Joon

Hi, first post, hope it's in the right place, and ok, etc. Been extremely distressed. Historical and ongoing poor treatment by DWP incl. being driven to attempt su!cide. The ID online seemed to have a fault and skipped past where you could upload photo ID and said 'we can identify you another way'... told on the phone not to worry as it had confirmed me already. Then they insisted on a phone call for biographical? I eventually agreed against my better judgement due to past harm. Then, late on a Friday they changed this without notice/consultation to an in-person appointment at the job centre. This sent me into crisis. Now, a complaint response to my MP say this was a "mistake" for which they apologised and offered me another call which I declined. NONE OF THAT IS TRUE as evidenced by the journal records. Due to DWP's 'safeguarding', they referred me to social care saying I was about to have my claim cancelled they can't identify me. I applied mid-July and DWP have recorded back then I am now "financially vulnerable".. Social care told DWP that I cannot attend the job centre nor have home visit due to my disabilities and the huge distress I am in. I am autistic with PTSD from severe violence, struggle greatly outside, have blue badge, etc. DWP are very aware of the suicidality they have and are causing, and hold medical evidence that they were a factor in an attempt. No explanation has been provided why I cannot identify online to either my MP or me. The MP says they can't do anything more because this is 'DWP process'. DWP now say that if I don't complete the ID imminently, my claim will be cancelled and I will lose all transitional protection if I claim again and there is no rectification or appeal for that. They have sent final letter offering only a standard job centre appointment, attending job centre in a quiet room (doesn't help with the PTSD or my inability to make the journey), a home visit or calling me for details to try and identify with a previous employer. Only the last option doesn't clash with social care's request? (who DWP referred me to). I have asked again why I can't identify online. I have asked for the phone appt again. They have refused and say the ONLY options are the ones in the letter shared above. I am extremely isolated and rarely go outside the garden gate. I am terrified of people coming here as I was left unconscious after an attack. They are cancelling my claim next week. I have been on income-related ESA Support Group for over a decade. Please can anyone advise why they won't let me identify online, and now have even removed the option of a phone call? They message again today and state "we cannot verify you identification by phone" even though they previously agreed to do so that they then messed up by booking as an in-person job centre appointment by "mistake". I don't understand. They cause me so much distress and anxiety. I physically shake and have a panic attack when I have to sign in to the journal due to the serious harm they have caused me. What should I do? Sorry for such long post. I have no-one to ask or get support from. Thank you so much. I am grateful.

Hi Sum,
Automatic eligibility requires 10 PTS under 1e. This is people who have overriding psychological distress and therefore can not go out. Unfortunately there is no automatic qualification for 1 f. I'm not sure why this is so.
I suggest you carefully go through the criteria particular those involved with issues such as having difficulties being safe around traffic, whether wandering off occurs, and severely struggling to plan or follow a route. Think about what goes wrong, and how the problem is resolved including what intervention is required by someone else and for how long etc.
I hope this helps.
LL26

Hi Sum

We do not take it personally, if we can help with information we will try.

Gary

Congratulations on the BB.

Onyx123

Hi Gary ,

Sorry for venting on here ......

Hi Sum

Blue Badge is not something we cover on the forum, some mods may give an answer from their experience.

www.gov.uk/apply-blue-badge

www.citizensadvice.org.uk/benefits/sick-...ng-for-a-blue-badge/

Gary

Hi JLP

Your husband's claim will be looked at, but it's impossible to say when. Because of his age, it will be a light-touch review. They will either send you a letter confirming that his PIP is continuing or they will send you a light touch review form which asks you to confirm if his needs are the same or have deteriorated. You can see the sorts of questions you will be asked if your look at the Guide to PIP Claims and Reviews - page 128 onwards. It is a much smaller form than the standard review form, and the vast majority (99.9%) of people who have been sent it have reported a positive outcome.

The PIP people will not have been in touch with your council about your husband's Blue Badge. I assume as it was a replacement badge it's possible the expiration date matches what you had on the previous one?.

BIS

My husband is 77 he’s has a whole host of medical problems and mobility issues. He was assessed in 2016 and given an ongoing award in the letter it says they will contact him after June 26. He’s heard nothing from them. He lost his blue badge a few weeks ago and we ordered a new one it has an expiration date of April 26. This seems very odd. I’m not sure who to ring the blue badge people or the PIP lot. Do the blue badge people know something we don’t? I’m scared if I phone the DWP it will trigger them looking at his claim again. Could it be the light touch award that I’ve heard about or is that been abolished now thank you.

Hi Forum

Call me pedantic ... can't help it 😁

I was curious to know about the rationale that overturned previous two applns and wanted an explanation for delys in processing of appeal/review.

i emailed the council BB team. Instead of answering my query they replied to say my application had been transferred to new local authority. Fair enough as i did notify them of our move. It seems evasive and 'work shy' to say the least not to offer a response to my questions. i dont know if i made a mistake or they did ? 🤷🏽‍♀️

I want to know for future ref and ofc can help others too

Hi Sum

Congratulations on getting your Blue Badge, it just shows you not to give up and keep chasing for an answer 👏🏻

Quite often claimants will give up as they do not want to be a burden, your post informs claimants not to give up and be persistent 👍

Gary

Hi Sum

Congratulations on your persistence, for some members they find it hard to chase, your post shows it pays to chase 👏🏻

Gary

Hi All ,

Just an update for those that might be interested. I've been chasing LA for an update on BB appeal.

No surprise that the process chugged along at snails pace and way past their published response deadlines , persistent calls to prod them helps i think.

Called today and recvd 3 emails , to confirm BB approved . No formal apology or explanation for delays , which obvs impacts a disabled persons freedom of movement etc.

Hi Rozm2004

It can vary across regions, we have come across your dilemma before on the forum, I believe they contacted blue badge and sorted something out.

You do not have to be in receipt of PIP to get a blue badge, if you have a good Dr they may be able to wire you a support letter.

Gary

Hi
I just wondered if anyone had any idea how long review forms are taking to come back
I sent mine in July 14th but have been told it can take a year
My current award is until may 2026 but blue badge runs out March 2026 which I really need
Thank you

Hi, my mum has had 2 strokes, she is incontinent and has a blue badge. My dad has to do everything for her, wash her, dress her, cook for her, and she has to be with someone 24 hours a day. my mum gets Attendance Allowance, has the blue badge and my dads Carers Allowance claim has been denied because he is getting his state pension. Is this correct?? it just seems really unfair

I used CAB online form to ask for support re BB refusal.

Today i got a callback from CAB re my query. They wanted more info before offering me an appointment . I told them i had already posted the review..

I thought ppl would be interested to know that the CAB include BB refusals in the scope of their work and they do contact you.

Thx for your responses - FYI sons PIP award was 12 points for planning + folo ,BUT 0 for moving around .

Posted a request for BB review today. i'm in a 'nothing to lose' 'no one cares' frame of mind atm, so have 'thrown caution to the wind.'

Apols - lost for words, so relying heavily on the clichés 😕

I receive standard mobility scoring 10 points for descriptor e- this gives automatic eligibilty for a Blue Badge in my borough anyway
. Enhanced mobility does not mean you automatically qualify, I believe you are asked to produce evidence to help your application.

Gaddy

Did your son get a pip award for full mobility? If he did, that award should qualify him for a blue badge. I would apply again and send a copy of the pip award. 10 points or more will qualify him with planning and following a journey.

Onyx123