The DWP is piloting radical changes to the current fit note system from July, which include GPs referring patients directly to medically unqualified support workers without issuing a fit note at all.

The pilots will run in four areas, with each location testing a different method:

Birmingham and Solihull - GPs issue the first fit note where needed, with all patients referred to a new support service led primarily by non-clinical staff, including social prescribers and work and health coaches

Coventry and Warwickshire - GPs issue the first fit note, with patients able to be referred to a support service made up of both clinical and non-clinical staff

Cornwall and the Isles of Scilly - GPs refer patients directly to a non-clinical support service, without issuing a fit note.

Lancashire and South Cumbria - GPs refer patients to a support service made up of both clinical and non-clinical staff, without issuing a fit note.

Social prescribers aim to support people with social issues that affect their health and can offer advice on such issues as debt, housing, loneliness, carers’ support, physical activity groups and  local activities.  They do not have any medical training.

According to the NHS health careers website “There are no set entry requirements for this role... Some employers may ask for basic numeracy and literacy plus some IT skills and relevant work experience”.  Individuals can do an online Social Prescribing Essentials Course at the National Academy for Social Prescribing

According to the Working Well Trust the only qualification required to become a work and health coach is:

“Basic understanding of health conditions including mental and physical. Alongside this able to demonstrate a working knowledge of common treatment routeways and healthy lifestyle practices”. 

Work and health coaches do not have any medical training.

Many readers may be alarmed at the prospect of being referred by your GP to medically unqualified staff who will make judgements about what work you are capable of doing.

However, it should be noted that these are just pilots which will run for up to a year to gather evidence on their effectiveness. 

They are aimed at people who are currently employed by large firms in the pilot areas, with the aim of keeping them in work.  Support will include “three-way conversations between patients, employers, and trained professionals - covering reasonable adjustments and keeping people connected to their workplace from the first day of absence”.

The proposals have received a lukewarm reception from actual health professionals.

The Royal college of GPs said:

“We are open to exploring evidence-based reforms that could help improve outcomes for patients. However, any reform of the fit note process must put the health and wellbeing of patients first, be fully resourced and avoid creating additional workload for general practice. As such we look forward to seeing a comprehensive evaluation of this pilot.”

Meanwhile, the BMA, which was involved in the design of the pilots, said:

“We will continue to input into the pilots to ensure they have appropriate occupational health support and do not inadvertently increase pressure on general practice or affect patient care. While we are supportive of this pilot, it must be underpinned by appropriate training, clinical oversight and clear governance.”

The announcement of the fit note reform last week came at the same time as the government published its Fit Note Reform: Call for Evidence results which claimed that just 29% of those from primary care settings thought that issuing fit notes was a good use of GPs time.

You can read the full DWP press release on the fit note pilots here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 9 days ago
    I’m currently waiting for two orthopaedic surgeries - one after an accident at work in 2022 and the other after a fall last August (described as urgently needed and would be done by Dec but still not had a date for surgery) - I was off work for 5 months following the fall, in a sling for 3 of those and still in a lot of pain despite returning to work with some adjustments. How would a social prescriber have helped me? 
    ONE of the GPs in the local surgery looks at sick note requests once every 2 or 3 weeks - they aren’t taking time out of their busy schedules for sick notes. As others have said here - getting a face to face appointment is impossible and they constantly muck up basic prescription requests for my catheter and other supplies. The GP service has gone in any real way.

    There’s a built in assumption in all of this which is that everyone who does genuine work for a living is trying to swing the lead and just need a mental kick back to work. 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 days ago
    And how will this reflect the level of medical care and support needed by someone with a serious medical condition such as stroke or heart health problems? Sign them off for a couple of weeks then send them to a DWP drone with 'basic' literacy (!) for instructions to take a bit of a jog round the park then get back to work? 
  • Thank you for your comment. Comments are moderated before being published.
    · 15 days ago
    The impetus appears to have come from GP's and from what they describe as " shit life syndrome ." That is social conditions generally impacting the poor who may be in dead end jobs and feel very insecure. https://bjgplife.com/is-it-time-for-paradigm-shift-in-how-we-view-mental-wellbeing/
    Hence refer them to social prescribers who can offer wise words of advice but unfortunately not a financial solution.
  • Thank you for your comment. Comments are moderated before being published.
    · 16 days ago
    I can't remember the last time I actually saw a doctor or specialist. They have been fenced in behind nurses and specialist nurses and telephones. I think the days of phoning to see a GP in 48 hrs are long behind us. And any benefit assessment was signed off by a doctor of some capacity and decision maker.  Facts matter not sick note lengths.
    • Thank you for your comment. Comments are moderated before being published.
      · 14 days ago
      @Cat It must be a postcode lottery thing as where I live I have no problem getting to see a GP on the same day and no problem getting to see specialists. And for that matter no problem getting to see a NHS dentist. 
  • Thank you for your comment. Comments are moderated before being published.
    · 18 days ago
    GPs are supposed to follow an ethics code and have a statutory duty of care to their patients. The spereate team of non medically qualified work and health coach and a social prescriber are unregulated occupations and have no legal duty of care. Their goal will be getting people back to work. That coupled with having no medical competence is a recipe for disaster. But then if a few eggs get broken to make an omlete.. No professional or legal consequences. 
    • Thank you for your comment. Comments are moderated before being published.
      · 16 days ago
      @John My GP tried to stand up for patients, then a social practioner put in a complaint about him. He saw that these folks (SP) are medically unqualified and often not educated to A level standard. Deciding someone has a "lifestyle issue" is a moral judgement not helping many.  MY GP tries to stop eggs being broken but as AI and digital healthcare plans come in he may very well leave the NHS, maybe operate in private health care where the state doesn't stop him using his training/judgement. As a admin officer in a private hospital, prior to that a JC officer, I am not qualified in medicine so wouldn't be pushed to make assessments on health and capacity. 
  • Thank you for your comment. Comments are moderated before being published.
    · 18 days ago
    It took me 3 years to accept I wasn't fit for work, if I'd have had the added hurdle of trying to convince someone whose job it is to tell me no, I might never have stepped back and if I hadn't I would have had a full on mental breakdown and might not even still be here now. Deciding to stop working is not a decision most people take lightly and I worry that this will put people at risk when what they need is acceptance, understanding, time and support, not pressure, threats and guilt.
  • Thank you for your comment. Comments are moderated before being published.
    · 19 days ago
    https://www.theguardian.com/money/2026/may/25/jobs-not-benefits-cut-welfare-bill-joseph-rowntree-foundation

    A think tank study which sounds like it reached a ‘common sense’ conclusion (that quick cuts aren’t the answer and that the best way to approach the larger complex reality is slowly over a long period of time - no quick fixes)
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