Recently, we suggested that if you are are finding it impossible to contact the DWP by telephone you should consider asking your MP for help.
It’s clear from your responses that some MPs’ offices provide really excellent support, even if others are utterly uninterested.
It made us wonder if there are other sources of help out there that might not have occurred to lots of people.
So, we’re asking you to tell us about anybody that has made a real difference to your benefits claim or appeal and what it was they did that made a difference.
This might be an organisation, such as a health specific charity or it might be an individual, such as a housing worker. Maybe it was an online resource?
Whatever it was, if you think it might be of value to other readers, please let us know in the comments below.