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NO ASSESSMENT TOOK PLACE
9 years 10 months ago - 9 years 10 months ago #136535 by slugsta
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by slugsta on topic NO ASSESSMENT TOOK PLACE
Hi Tony,
Whilst the DMs do sometimes phone the claimant, it is not possible for the claimant to phone and speak directly to a DM. The best you can do is phone the DWP call centre and ask for a call-back from a supervisor. These people are usually more knowledgeable than the people who initially answer the phone.
Edit - Don't know why I read this as 'phone' when you clearly said 'contact'!
Whilst the DMs do sometimes phone the claimant, it is not possible for the claimant to phone and speak directly to a DM. The best you can do is phone the DWP call centre and ask for a call-back from a supervisor. These people are usually more knowledgeable than the people who initially answer the phone.
Edit - Don't know why I read this as 'phone' when you clearly said 'contact'!
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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