- Posts: 2
× Members
ESA did not receive assessment Questionnaire
8 years 2 weeks ago #156599 by patrick
ESA did not receive assessment Questionnaire was created by patrick
Hey Everyone,
My partner just received a letter from ESA stating she will not receive this benefit and the reason was they didn't receive the assessment questionnaire as requested.
We sent it recorded delivery signed for and have evidence that it was received before the due date and signed for by a CWRIGHT.
Where do we stand with this? will they force us to go through another mandatory reconsideration?
We are fed up with the same nonsense (we had an awful time with PIP for 4 years, ending in a Tribunal in September which was won). It just seems every march/April either the PIP or ESA decide to hit us again and again without checking all previous evidence thoroughly. We just feel like we are getting battered every 6 months, its almost like harassment and there is nothing we can do but jump through their hoops
Any advice would be great
My partner just received a letter from ESA stating she will not receive this benefit and the reason was they didn't receive the assessment questionnaire as requested.
We sent it recorded delivery signed for and have evidence that it was received before the due date and signed for by a CWRIGHT.
Where do we stand with this? will they force us to go through another mandatory reconsideration?
We are fed up with the same nonsense (we had an awful time with PIP for 4 years, ending in a Tribunal in September which was won). It just seems every march/April either the PIP or ESA decide to hit us again and again without checking all previous evidence thoroughly. We just feel like we are getting battered every 6 months, its almost like harassment and there is nothing we can do but jump through their hoops
Any advice would be great
Please Log in or Create an account to join the conversation.
8 years 2 weeks ago #156644 by patrick
Replied by patrick on topic ESA did not receive assessment Questionnaire
Hey Gordon!!
I sent 3 copies this morning recorded delivery to both addresses they gave me!
However I just had a 30 minute phone call with the 'delightful' Denise, she couldn't have cared less if she tried.
Apparently the original assessment has now been received, however I have to wait 14 days for the decision makers review, in this time my partner has no ESA and there is nothing we can do!
Denise refused a call back from decision maker or manager, she out right refused and said we have to wait 14 days. She also informed me that even though we may have sent it on time that their handling sites can take up to 5-7 days to process these.......She didn't give a hoot that this information was never given or highlighted, how are people meant to know this??
So as it stands, I have to wait 14 days, another disabled person has been left penniless and without a care from the DWP or government- what a wonderful society we are
I sent 3 copies this morning recorded delivery to both addresses they gave me!
However I just had a 30 minute phone call with the 'delightful' Denise, she couldn't have cared less if she tried.
Apparently the original assessment has now been received, however I have to wait 14 days for the decision makers review, in this time my partner has no ESA and there is nothing we can do!
Denise refused a call back from decision maker or manager, she out right refused and said we have to wait 14 days. She also informed me that even though we may have sent it on time that their handling sites can take up to 5-7 days to process these.......She didn't give a hoot that this information was never given or highlighted, how are people meant to know this??
So as it stands, I have to wait 14 days, another disabled person has been left penniless and without a care from the DWP or government- what a wonderful society we are
Please Log in or Create an account to join the conversation.
Moderators: Gordon, Gary, BIS, Catherine, Wendy, Kelly, greekqueen, peter, Katherine, Super User, jimmck, Chris