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ESA did not receive assessment Questionnaire
- Tonya
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9 years 3 months ago #156873 by Tonya
Tony
Replied by Tonya on topic ESA did not receive assessment Questionnaire
I can sympathise with your frustration having gone through this myself this week. My Form was to be in by 8th April and was posted back on Sunday 3rd April so that would have given plenty of time to be received.
I was shocked to receive this week FOUR envelopes with my P45, Tax Notice, Notice of payment and finally a letter to say that my Benefit had stopped on 8th April as I had not sent my form back
I got on the phone to JC+18th April to be told that my Reconsideration for the lateness had been accepted and my form was received Sunday 17th April - What a cheek - never asked for a Reconsideration as the form was in time.
Although the Lady dealing with me on the phone was apologetic the system allows people to be penalised for their misgiving.
What will happen if i need to make a Reconsideration - Will they say you have already had one???
We live in hopes - But thanks to B+W for the guidance.
I was shocked to receive this week FOUR envelopes with my P45, Tax Notice, Notice of payment and finally a letter to say that my Benefit had stopped on 8th April as I had not sent my form back

I got on the phone to JC+18th April to be told that my Reconsideration for the lateness had been accepted and my form was received Sunday 17th April - What a cheek - never asked for a Reconsideration as the form was in time.
Although the Lady dealing with me on the phone was apologetic the system allows people to be penalised for their misgiving.
What will happen if i need to make a Reconsideration - Will they say you have already had one???
We live in hopes - But thanks to B+W for the guidance.
Tony
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- Gordon
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9 years 3 months ago #156916 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic ESA did not receive assessment Questionnaire
Tonya
Don't assume that the staff in the ESA call centre know what they are talking about, they often construct a scenario to meet the facts that they can see, whether it is what happened or not.
DWP procedures allow for an assessment to be continued if the ESA50 is received, albeit late, without the need for an MR to be done.
Gordon
Don't assume that the staff in the ESA call centre know what they are talking about, they often construct a scenario to meet the facts that they can see, whether it is what happened or not.
DWP procedures allow for an assessment to be continued if the ESA50 is received, albeit late, without the need for an MR to be done.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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