Help and advice on completing forms.

Unite

Q1. You need to clarify with the DWP why they are calling this a Reconsideration as it does not meet any of the criteria for one!

The DWP only had two options with regard your mother's missing form; accept her reasons for it being missing and allow the claim to continue or close the claim and start a new one, I would expect the latter to be the most likely outcome.

In either case, the Reconsideration process has now completed. Any right of appeal would be in regard to the above, not the outcome of the current assessment, if she is not happy with the result of that assessment then she would need to start a new Reconsideration process.

If you have evidence that would support her claim then there is absolutely no value in holding it back, send it to the Assessment Provider.

Q2. (a) and (b) She should speak to her local CAB office they have more experience in this area than we do and will also have details of local charities that may be able to help.

(c) Speak to her Local Authority and ask for an occupational therapist to come out and do a review, they may be able to provide carers to assist with her needs.

Gordon

Unite1801 wrote: Hi Gordon
Thank you for your reply.

Why would the "Reconsideration process in either case now be completed". - I don't understand this?

MRs are carried out in relation to a specific Decision, in this case the Decision was to end the claim due to the failure to return the PIP2 form. The MR either resulted in that Decision being revised and the original claim was reactivated or not in which case the second PIP2 is part of a new claim for PIP, in either case the MR process is now complete.

The Decision on daughters claim will be a separate, new Decision, so if there is a need to challenge it then this would require a new MR process to be started.

I hope this explains it.

Gordon

Unite1801 wrote: So the fact that they have allowed a second form to be completed means that the decision was made to accept the reason they didn't receive the form? So the initial claim is in place??

I'm afraid that is not what I said, whilst it is possible that this is the case, the most likely outcome of the MR was that the MR upheld the original Decision and a new claim for PIP was started on your behalf.

I suppose that there is a small chance that the MR has not been completed.

You should check with the DWP as to what they decided although you should have received written confirmation of the Decision.

Gordon