GP won't give me a copy of my medical record

Hi Paul

Prior to the EU General Data Protection Regulation (GDPR) which came into effect in the UK on 25 May 2018, you have to request a Subject Access Request (SAR) to see your personal file. Under the Data Protection Act (DPA) this would have cost you £10.

An organisation can only charge a fee if it thinks the request is “manifestly unfounded or excessive”. The GDPR sets out seven principles for the lawful processing of personal data. Processing includes the collection, organisation, structuring, storage, alteration, consultation, use, communication, combination, restriction, erasure or destruction of personal data.

It came into effect on 25th May 2018, after which companies must be able to comply with consumers' requests about their data. An organisation has one month to respond to your request, if they do not then you can complain to the Information Commissioner's Office (ICO) ico.org.uk

Gary

petrocelli

It used to be the case that Surgeries could charge for phot copies but that is no longer the case unless the request is unreasonable.

If they are still asking for payment then I would escalate the problem to the Practice Manager and ask them why they are not following the NHS guidance.

Gordon