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3 years 1 month ago #256800 by mercy
pip telephone was created by mercy
hi guy i just want to know what should i expect from the telephone assessment how best to prepare.
should I attend with some or alone it is getting me anxious
help thanks

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3 years 1 month ago #256810 by Gary
Replied by Gary on topic pip telephone
Hi Toks

Welcome to the forum, you might want to have a look at the following FAQ which explains where everything is.

Welcome to Benefits and Work .

If you have a look at our PIP guide at the link below you will see that there are 9 pages which include advice on telephone assessments. Yes, a lot of the questions are those that would have been asked if you had a face to face assessment.

www.benefitsandwork.co.uk/help-for-claimants

Write yourself a bullet point list of any particular points you want to get over, so you have it by you during the assessment, have paper and pens to hand to make any notes such as the assessors name and don't forget to have a glass of water if needed so you don't get a dry throat and lose your voice!

Remember, it is not your conditions that are being assessed but the limitations that result from them, have a look at our PIP Claim guide for the criteria that the panel will be questioning you about.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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3 years 1 month ago #256813 by denby
Replied by denby on topic pip telephone
Hi Toks, myself I would always have someone with me. It will help your confidence to stand up to the assessor should you be unlucky and cop an aggressive one or one who tries to hurry you along etc. Also I would get them to take a recording for you, this is perfectly legit for assessments [NOT tribunals btw], just do not tell the assessor as [fancy that!] they don't like it. Have a practice beforehand with the method of recording etc, and have notes all to hand so you make sure you get across all your info, whether they ask you straight q's or not. Lots about this in the guide. Best, Denby
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